ONLINE 1:1 language and communication FOR medicAL STAFF

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Individual, tailor-made lessons for maximum relevance and fast progress. Flexible timetabling and frequency to suit your schedule. Content discussed in detail at the outset and continually reviewed. Popular topics include:

Focusing on the communication skills needed to pass SCA or PACES, such as:

• Clear pronunciation and intonation
• Active listening skills & building rapport
• Picking up cues & demonstrating empathy
• Using lay terms and understanding idioms

Guidance, tips, and practice with detailed feedback to build skills and confidence for challenging exam and real-life cases, such as:

• breaking bad news
• managing conflict
• discussing end-of-life care
• telephone and video consultations
• dealing with dilemma and uncertainty

Pronunciation issues can persist despite years of clinical practice, while patient-facing skills can be lost under the pressure of timekeeping and outcome targets. Brush up on either or both, to boost your confidence and compentencies. 

£35 for 40-45 minutes. Discounts for advance bulk-bookings and client introductions. £25 per head for shared lesson with colleague. 

'Practising consultations through role-plays has been so helpful  - I feel much more confident now about doing this.'

'... clear, encouraging and informative.'

'The course was very good and very relevant.'

'... kind, knowledgeable and confident.'

'I now understand the importance of non-verbal communication and how to build rapport with patients.'